Online bestellen en contant betalen is een stuk makkelijker geworden

Nieuwe samenwerking tussen Nederlandse Alphacomm Solutions en Duitse cash-payment gigant Barzahlen maakt online bestellen en contant betalen makkelijker voor miljoenen consumenten in Duitsland.

In Duitsland is contant geld nog altijd koning. De helft van de Duitse bevolking van 18 jaar en ouder beschikt niet over een eigen credit card en bijna 80% van alle retail aankopen wordt met cash betaald. Terwijl Duitse consumenten graag webwinkels bezoeken, vindt een deel het niet fijn als tijdens het checkout proces blijkt dat contant betalen niet mogelijk is.

Online bestellen, offline afrekenen met cash

Barzahlen is een betaalmethode die offline afrekenen van digitale facturen mogelijk maakt. Betalen met Barzahlen is ook heel eenvoudig. Na het kiezen om af te rekenen met Barzahlen ontvangt de klant een barcode via e-mail. Deze kan in alle partnerwinkels aan de kassa worden gescand waardoor het openstaande bedrag vervolgens met contant geld kan worden betaald.

Deze innovatieve betaalmethode kan worden gebruikt in verschillende sectoren, zoals telecom en gaming maar ook binnen de energiebranche, e-commerce en verzekeringen. Barzahlen wordt veel gebruikt voor de aankoop van fysieke goederen die digitaal zijn besteld, maar wordt door integratie van Alphacomm ook een betaalmethode voor de aankoop van digitale goederen.

De samenwerking tussen Barzahlen en Alphacomm Solutions is een aanwinst voor zowel de eindgebruiker als het Duitse bedrijfsleven. Met de integratie van Barzahlen binnen het reloads platform van Alphacomm Solutions, lopen bedrijven minder omzet mis. Klanten van Alphacomm kunnen voortaan een nieuwe klantengroep bereiken die voorheen naar contante kanalen gingen. Tevens kunnen miljoenen consumenten die liever cash gebruiken, nu makkelijker deelnemen aan e-commerce activiteiten.

Over Barzahlen en Alphacomm Solutions

Met een enorm cash-payment netwerk van meer dan 10.000 retail partner-winkels is Barzahlen de grootste onafhankelijke infrastructuur voor contante betalingen van Duitsland.

Alphacomm Solutions is expert op het gebied van online betaaloplossingen en fraude. Alphacomm Solutions werkt samen met bedrijven om de klantenbinding te vergroten en een hogere omzet te realiseren. Al sinds de oprichting in 1997 is Alphacomm een vertrouwde partner voor bedrijven die digitale goederen of diensten verkopen.

Mobile phone users in Germany can now top-up their phones via WhatsApp

ROTTERDAM, December 2018 – Alphacomm Solutions and Alphacomm Digital Commerce team up to launch brand new WhatsApp top-up service In Germany. The service has been made available through the popular Aufladen.de platform.

Prepaid phone cards have always been popular in Germany. In 2016, approximately 23 million Germans used a prepaid card. However, while prepaid phone cards allow for freedom and financial control, topping up often meant visiting a store or memorising a dedicated phone number. In recent times, this has gotten easier, but it has never been as convenient as with the introduction of top-ups via WhatsApp.

WhatsApp top-ups on Aufladen.de

Payment experts at Alphacomm Solutions recently teamed up with Alphacomm’s Digital Commerce division in the launch of a brand new feature on Aufladen.de; one of the most popular mobile phone top-up websites in Germany. Mobile phone users all across Germany can now top-up their phones via WhatsApp by simply engaging with the Aufladen.de chatbot.

How it works?

The mobile phone customer can enter the chat via a widget on the Aufladen.de website. The conversation is easily initiated by either typing ‘Aufladen’ or ‘Hello’. As the conversation proceeds, the bot presents the user with a list of available prepaid providers, asks the amount (in euros) the user wants to top-up with and eventually provides the user with a link to the payment method of choice. After the payment has been verified, a confirmation follows and the credit is quickly added to the account.

All transactions on the Aufladen.de platform are secure thanks to the integration of Alphacomm Solutions’ payment systems and anti-fraud measures.

At present time, the service only covers direct top-ups, with support for third-party prepaid credit providers slated for 2019. Participating providers are Base, Callmobile, Congstar, E-Plus, Fyve, MTV Mobile, Netzclub, O2, Ortel Mobile, Otelo, RTLMobile, Simguthaben, Telekom, Vodafone and Vybemobile.

Alphacomm

Alphacomm is a trusted global partner in all reminder dunning and payment challenges. Alphacomm was founded in 1997 by CEO Huub Sparnaay on the promise of securing revenue for companies around the world. Currently, Alphacomm is striving to become the world number one in securing payments by the year 2025. Alphacomm is based in Rotterdam, The Netherlands.

Medion teams up with Alphacomm to launch Lenovo Legion Game Store

ROTTERDAM, November 2018 – Medion and Alphacomm team up to launch new online game store on Cyber Monday. The new Lenovo Legion Game store is an initiative of Medion, a Lenovo daughter company.

Mondays often get a bad rap, but for many a tech-savvy internet user, Cyber Monday is the best Monday of the year. This was definitely the case for Lenovo Legion fans on Monday, November 26th, when Medion officially launched the Lenovo Legion Game Store.

PC Gamers prefer digital downloads

A recent study by Nielsen found that 71 per cent of PC gamers prefer purchasing games as digital downloads rather than acquiring physical copies. The clever folks at Medion, recognising this fact and listening closely to their community, came up with the idea for a brand new gaming platform.

The new e-commerce site is an extension of the high-performance Lenovo Legion gaming hardware. The platform, powered by Medion’s B2B content engine, offers Legion owners and gamers, in general, a robust catalogue of over 200 games as well as exclusive deals on digital downloads of the hottest titles. The sleek online store features the latest games such as the massively immersive Battlefield V and Assassin’s Creed Odyssey as well as critically acclaimed classics like Cities: Skylines among others. Medion has partnered directly with a variety of publishers, allowing for unparalleled access to all the best games, exclusive offers and unique content only found on the platform.

Stylish on the outside. Savage on the inside.

The Lenovo Legion Game store is an initiative of Medion, a Lenovo daughter company. Just like its hardware namesake, the new Lenovo Legion Game Store is stylish on the outside and savage on the inside. Alphacomm developers took upon them the task of designing and developing the brand new game store. The newly launched store also makes use of Alphacomm’s secure payment processing systems. Popping the hood reveals a robust backbone that provides users with a safe shopping experience.

The Legion Game Store has also been integrated with Lenovo Vantage, an app available on Lenovo devices that makes it simple to update drivers and run device diagnostics. Users will now also be able to use the app to discover interesting games.

Alphacomm

Alphacomm is a trusted global partner in all top up, reminder dunning and payment challenges. Alphacomm was founded in 1997 by CEO Huub Sparnaay on the promise of securing revenue for companies around the world. Currently, Alphacomm is striving to become the world number one in securing payments by the year 2025. Alphacomm is based in Rotterdam, The Netherlands.

Alphacomm interactive video reminders simplify the payment process and reduce the need for dunning.

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ROTTERDAM, November 2018 – Alphacomm Solutions launches interactive video reminders solution for payment collection.

Many households have problems when it comes to paying their bills on time. While low income or forgetfulness usually play a role in late payments, the fact that language can also be a barrier to effective payment collection is often underestimated.

What often complicates matters is the fact that many customers with arrears also tend to have low literacy. This makes understanding a request for payment in letter-form with complicated jargon or legal speak a daunting task.

Moreover, various solutions offered in arrears are fragmented and therefore add to the problem. While payment arrangements and debt assistance are often possible, they require the debtor to call a special phone number or log on to a specific page of a website. These challenges are compounded when customers have low literacy.

Alphacomm video reminders
In an effort to better support this vulnerable group, Alphacomm has successfully developed and launched a video reminder platform. A video reminder is an interactive and personalised video, that uses clear animations and understandable text to remind debtors of an outstanding payment. Various contact options and solutions are also offered alongside the video. For example, debtors can immediately opt for making a payment arrangement, pay the full amount at once or object to the request. The video reminder also offers a clear route to debt assistance.

Alphacomm video reminders can be sent via SMS, email, WhatsApp or included in a letter as a scannable QR code. What’s more, Alphacomm has a dedicated team of experts managing the entire production, hosting and distribution of the video reminders. The upshot of which is an optimal and efficient handling of the whole process.

Alphacomm

Alphacomm is a trusted global partner in all top up, reminder dunning and payment challenges. Alphacomm was founded in 1997 by CEO Huub Sparnaay on the promise of securing revenue for companies around the world. Currently, Alphacomm is striving to become the world number one in securing payments by the year 2025. Alphacomm is based in Rotterdam, The Netherlands.

Alphacomm Solutions launches Fraud & Payment consultancy services

ROTTERDAM, November 2018 – Alphacomm Solutions launches fraud and payment consultancy in push to eradicate missed revenue.

Fraud can affect businesses in a myriad of ways and the resulting reputation damage can ultimately lead to a loss of (potential) customers and future revenue. Unfortunately, fraud is still commonplace in the world of online transactions. As more payments move to the digital space, merchants increasingly face tough challenges when it comes to preventing missed revenue. No company is immune from nefarious intent, but proper systems, procedures and policies can definitely help mitigate risks.

Fraud in itself can be a complicated subject to grasp. Sometimes, a loss of revenue attributed to fraud is the consequence of downright fraudulent practices. However, flagged transactions as the result of perceived fraud is an equally painful experience for merchants and customers alike. When merchants don’t identify the errors in time, the consequences can often prove to be very costly.

Alphacomm Solutions now offers merchants, Payment Service Providers and acquirers new consultancy services with regard to missed revenue as a consequence of fraud or fraud-related issues. Alphacomm Solutions’ fraud consultancy services include but are not limited to training courses, the set-up of fraud systems as well as providing analysis and recommendations on company policies and procedures. If needed, Alphacomm can deliver the complete set-up of fraud departments.

Alphacomm

Alphacomm is a trusted global partner in all top up, reminder dunning and payment challenges. Alphacomm was founded in 1997 by CEO Huub Sparnaay on the promise of securing revenue for companies around the world. Currently, Alphacomm is striving to become the world number one in securing payments by the year 2025. Alphacomm is based in Rotterdam, The Netherlands.

 

Find out more!

Visit our Fraud & Payments page to find out more about our consultancy services.