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We are your partner in all top up, reminder, dunning and payment challenges. We happen to have a lot of experts on the subject and love to share what we know. Are you confused by the astonishing variety of payment fraud? Or do you want to check how high your country ranks in the top 12 countries exposed to chargeback fraud? Don’t look further, we’ve got your answers right here! Couldn’t find what you were looking for? Let us know! We will make sure to cater to your needs.

Catch me if you can: tech savvy fraudsters in high-risk industries and how to combat them

Most of us remember the hit movie Catch Me If You Can, starring Tom Hanks and Leonardo DiCaprio, which tells the true story of master check fraudster Frank Abagnale. Much has changed since then, but the tactics fraudsters use remain the same. Just like Abagnale, modern-day organized gangs take advantage of the time it takes […]

Paylinks - Debt Collection Solution

Payment reminder solutions: embracing future trends and ongoing challenges

Collecting outstanding invoices is a necessity in business as old as doing business itself. However, that doesn’t mean debt collection has to lag behind the rest of society. Since the advent of the internet, a number of new debt collection solutions have emerged and there are more to come on the horizon. This technology offers […]

Top up channels and local & global payment methods

These days, there are almost as many top-up channels and payment methods as there are phone plans. But, as a wireless telecom operator, you need to know which payment methods best meet the needs of your prepaid phone customers and—at the same time—reduce customer churn.

Boosting installed prepaid base

Customer churn is a huge challenge in the prepaid phone market. No contract means no commitment. No commitment means pay-as-you-go customers can walk away from you without a moment’s notice. And that makes it tough for telecom operators to grow revenue sustainable from this particular installed customer base. So, how can you hang on to […]

Trends driving changes in prepaid phone plans

Customer churn is a massive challenge for providers of mobile phone plans, and prepaid customers are the most churn-sensitive of all. So, let’s look briefly at the dominant trends in the prepaid phone sector and discover which steps your company can take to boost customer loyalty.

Envelop final notice

Consumer debt collection: the latest trends influencing companies

Asking customers to pay overdue invoices is a routine task performed by all companies. After all, if customers don’t settle their accounts on time, serious financial problems are quick to follow. That slow and non-paying customers can put a brake on corporate investment was recently confirmed by the EOS Group survey ‘European Payment Practices 2017’.

Payment reminders by email or letter: Which is better?

Did you know that 20% of European companies blame customers who pay late or not at all for having to make redundancies or freeze recruitment in the last decade? No wonder so many businesses are turning to payment reminders and bill alerts to encourage customers to settle on time. But when it comes to choosing […]

Automated voice reminders

Automated voice reminders vs. call centre agents: who wins?

Here’s a couple of interesting facts for you: 19% of customers pay late and 3% of customers do not pay at all. Yet more than 50% of private customers have excessive debt or pay intentionally late. That’s according to the “European Payment Practices 2017 Survey” by EOS.

pay-via-link

Think your digital sales are protected by PayPal?

PayPal’s Seller Protection doesn’t cover digital goods. Surprised? You’re not alone. Many e-commerce merchants offer their customers PayPal as an alternative payment method because they want to sell online securely. What’s more, their customers trust it, and it works in 25 currencies around the world.

payment fraud

Do you know these types of payment fraud?

Confused by the astonishing variety of payment fraud? It’s not surprising. It seems the only limitation to the types of payment fraud taking place today is that of the fraudsters’ imagination. The vast majority of payment fraud involves payment cards (i.e. credit card, store charge cards, prepaid cards and debit cards). In the UK, a […]