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We are your partner in all top up, reminder, dunning and payment challenges. We happen to have a lot of experts on the subject and love to share what we know. Are you confused by the astonishing variety of payment fraud? Or do you want to check how high your country ranks in the top 12 countries exposed to chargeback fraud? Don’t look further, we’ve got your answers right here! Couldn’t find what you were looking for? Let us know! We will make sure to cater to your needs.
Cash is king, but for how long?
/in Blog /by BryanThe latest Global Payment Cards Data and Forecasts report by RBR, released in February 2019, highlights the sharp rise in the acceptance and usage of payment cards. But are merchants ready for a cashless economy? In 2017, approximately $25.1 trillion worth of purchases were made with payment cards compared to 2016. In this same period, […]
An explanation of the revised Payment Services Directive (PSD2)
/in Blog /by BryanWhat does PSD2 mean? PSD2 is the acronym for Payments Services Directive 2. It’s the follow-up to PSD1 which was adopted in 2007. It’s considered a maximum harmonisation directive. As such, after approval by the European Parliament, it takes effect in all countries within the Single Euro Payments Area (SEPA) albeit with minor differences. PSD2, […]
Mastercard, Apple, push back on free trials and dodgy subscriptions
/in Blog /by BryanThe internet is littered with free trial offers. One thing these trials tend to have in common, is they ask the consumer for their credit card information. Once the trial ends, the consumer often forgets to cancel the subscription and is consequently automatically signed up for recurring billing. The same can be said for offline […]
A convenience truth; how automation makes mobile top-up a more profitable experience
/in Blog, Reload services /by BryanPre-paid phones are very convenient. They bestow upon the customer a sense of control over their finances. Unfortunately, phone credit doesn’t last forever. For many people, being aware that they can always run out of credit leads to better awareness of their spending habits. On the flip side, topping up mobile phone credit isn’t exactly […]
The rise of mobile commerce; the case for mobile dunning solutions
/in Blog, Reminder services /by Bryan“Speak to me in a language I can hear. Humour me before I am to go.” The opening lines to the Smashing Pumpkins’ 1995 hit Thirty-Three is more than an artistic expression of adolescent angst. It’s also a basic principle of customer service. At Alphacomm we aim to keep our finger on the pulse of […]
Here’s to 2019! A message from Alphacomm Solutions
/in General /by Bryan2018 has been a great year for FinTech. Never before has the industry been so rife with opportunities. Consumers are going digital at a mind-bending pace. With so many advancements being made in AI and an increasing abundance of APIs, we can’t pretend we’re not totally excited for what’s to come. Besides, why would we? […]
Canadians trade traditional payment channels for speed and convenience
/in Guarenteed payment services /by BryanPayment Canada’s 2018 Methods and Trends Report came out this week. The report, written by Payments Canada in collaboration with PSPs, payments consultants and researchers, aims to shed light on the Canadian payments landscape in 2017. Unsurprisingly, the overall conclusion of the report is that Canadians are increasingly opting for digital methods of payment as […]
Video reminders are changing the world of creditmanagement
/in Reminder services /by Huub SparnaayJust as options for payment are changing rapidly, so are options for debt collection. In fact, with personalized video reminders, the future of payment reminders is here now. What differentiates this payment reminder solution from other methods is that it centralizes all payment options in one reminder. Not only can debtors opt to pay immediately, […]
Don’t miss that goal (or any potential reload revenue)
/in Reload services /by Huub SparnaayImagine, you’ve made it to the World Cup and have an ideal seat to take a shot of Mo Salah’s next goal. While he races to the goal, kicking the ball in front of him with masterly control, you lift your phone and click as he shoots the ball in just the right corner. You’ve […]
Payment reminder solutions: embracing future trends and ongoing challenges
/in Reminder services /by Daniel SchurrCollecting outstanding invoices is a necessity in business as old as doing business itself. However, that doesn’t mean debt collection has to lag behind the rest of society. Since the advent of the internet, a number of new debt collection solutions have emerged and there are more to come on the horizon. This technology offers […]