Automatic top up

Prepaid customers are in general less loyal to their operator compared to postpaid customers. Plus the fact that they can switch from operator anytime, makes retention extra hard.

Alphacomm offers automatic top up for prepaid customers. This way your customers will enjoy the convenience of not having to top up manually every time, but their balance will be topped up automatically.

Prepaid customers with automatic top up are not only topping up more frequently, but are also far more loyal.

Alphacomm offers automatic top up with 3 types of configuration:


Automatic top up on every “x” of the month or week.

Low balance

Automatic top up when your balance reaches a specific “low” point.



Automatic top up to activate a recurring bundles (for example data bundles)