The estimated loss of e-commerce revenue to chargebacks
the percentage of chargeback loss attributed to friendly/chargeback fraud
In 2016, every dollar of fraud cost merchants $2.40
of chargebacks are directly related to fraud.
WHAT’S IN IT FOR YOU?
More sales, lower fraud figures and no card scheme fines!
Avoid high fraud figures, chargeback rates and potential scheme fines. These are all not really necessary and can be avoided easily. Just make sure that your policies & procedures meet your fraud strategy, that acquirers provide all the data you need and that your fraud department is properly set up to combat the bad clients.
“More sales, less fraud, that’s all we want. And it is easy to achieve.”
Another key component is that credit card approval rates sometimes provide your organisation with low client satisfaction. Losing sales simply because of a wrong MCC or descriptor is a shame. Going 3D pre PSD2 is not always the answer. There is more than meets the eye, so let Alphacomm be that extra pair of experienced eyes.
“Looking at approval rates is an extra service that is too much work for most payment service providers”
Good communication about the reason why a payment does not succeed is important, it provides trust and a sense of comfort. Clients will be happy to return to your site if they know you have their back.